Job Description
Global Business Solutions (GBS) organization is responsible for the design, governance and execution of global processes. Within GBS, the Source to Settle (StS) organization is responsible for ensuring employee purchase orders and supplier invoices and payments are processed timely and efficiently. The StS process includes: Vendor Master Data setup, Supplier Onboarding, Purchasing, Invoicing, Settlements and the StS Support.
Reporting to the Senior Specialist, Invoice Entry, the Assoc. Specialist, Invoice Entry is accountable for supporting the execution of supplier Invoice Entry and surrounding activities for PO and/or Non-PO invoices. The position will be part of a team of Invoice Entry Specialists located in one or more Business Services Centers (BSC) based in Czech Republic, Costa Rica and Malaysia, who are responsible for the day to day execution of Invoice Entry processes, globally.
The work will involve supporting the execution of invoice entry of supplier invoices and credit notes and/or supporting activities to adhere to local market legal and regulatory requirements, in accordance with compliance requirements and global process design. They should collaborate with their regional and global Invoice Entry colleagues to ensure a globally consistent way of working.
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Primary responsibilities for this position include, but are not limited to, the following:- Part of a team of StS professionals responsible for global Invoice Entry actvities
- Ensure timely and quality execution of supplier Invoice Entry activities following global and country guidelines
- Execute market specific processes supporting the Invoice Entry processes, according to the country commercial, legal and/or regulatory requirements
- Collaboration with Invoice Entry colleagues, IT and other stakeholders to ensure effective resolution of process defects
- Understands their role in the end-to-end design
- Delivers high quality service to employees and suppliers
- Effective collaboration with other Invoice Posting colleagues to ensure a globally consistent approach
- Knowledge sharing with StS Support organization on Invoice Entry topics to help empower them to operate effectively and independently on a day to day basis
- Help development and maintenance of relevant process knowledge articles and training materials
- Help ensure GBS Global Documentation reflects all details of the operational processes and market specifications is up to date, complete and relevant
- Adherence to the global process design, policies and compliance requirements
- Operate with ethics and integrity
- Raise opportunities and pain points to help inform strategy for continuous improvement opportunities
- Support with implementation of continuous improvement opportunities
- Support with testing validation of new system enhancements
- Strive to ensure employee and supplier satisfaction
Education & Experience Required:
- Bachelor’s degree in Finance, Business Administration, or related fields required
- 1 year demonstrated work experience within a General Accounting and/or Finance Shared Services, and/or Source to Settle area preferred, but not mandatory
- Business level fluency (oral and written) in English required. For some positions and markets other languages may be required.
- Understanding of Invoice Processing activities, and surrounding processes
- Excellent attention to detail, problem solving and analytical skills a must
- Strong technical skills to understand our systems and support resolution of complex invoice defects
- Good communication and interpersonal skills
- Continuous improvement mindset
- Customer focused and results driven
- Sense of urgency
- Efficiency managing the daily workload
- Demonstrates initiative
- Effectively work in a team environment – including sharing knowledge and expertise, and giving and receiving feedback, to enable a high performing team
Technical and Soft Skills Requirements:
- Proficiency in MicroSoft Office Apps (Excel, Word, PowerPoint at a minimum) required
- Organizational skills
- Written and verbal skills enabling effective communication
- Ability to operate independently and remain focused through change or uncertainty
- Customer service mind-set
- SAP and Ariba experience preferred
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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
VISA Sponsorship:
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Requisition ID:R246991